Shipping policy

Prometheus ships research orders within Canada only.

Rates

Shipping is $30 CAD flat on each order, and is free when the merchandise subtotal (before tax) is $300 CAD or more.

Tax

GST or HST is charged on the discounted merchandise total plus shipping, at the rate that applies to the destination province or territory.

Dispatch and tracking

Orders are typically packed after payment is confirmed. A tracking number is usually emailed once the carrier has the parcel. Delivery timeframes vary by destination and carrier conditions. We are not responsible for delays once a parcel is in transit, or for an incorrect address supplied at checkout.

Restricted delivery

We do not ship outside Canada at this time. We may decline an order that we believe cannot be fulfilled lawfully.